PMI Silicon Valley
2021 ANNUAL SYMPOSIUM
October 1-2, 2021 | Virtual Event
"Influencing Without Authority"
Save the date!
The PMISV Symposium 2021 will focus on:
"Influencing Without Authority: Getting Results and Leading Teams of Project Contributors Who Report to Others."
Online | Virtual Event
October 1, 2021, Friday: 1:00 pm to 5:30 pm PDT
October 2, 2021, Saturday: 8:00 am to 12:00 pm, Lunch: 12:00 to 1:00 pm, 1:00 to 4:00 pm PDT
Meet our 2021 Keynote Speakers
As NetApp's Head of Customer Experience (CX), Biren Fondekar spearheads the ongoing transformation of NetApp's Customer Experience and the digitization of traditional operations by generating new business opportunities, revenue streams and customer services through the adoption of new digital technologies, including NetApp's Active IQ, which has become the cornerstone of the company's digital services roadmap. In addition, Biren oversees the company's ongoing CX and productivity improvements, which have resulted in significant savings in operating costs and a positive response from customers. He is also currently leading several ongoing growth and business simplification initiatives that will continue to help NetApp win new customers and boost its industry leadership.
As SugarCRM’s chief customer officer, Chris Pennington is responsible for the overall Sugar customer journey. He heads up a global Customer Experience team driving world-class outcomes with best-in-class customer satisfaction.
Thirty years broad IT experience spanning three continents, Chris has worked in pretty much all facets of CRM and ERP software companies. For the past decade or so he has focused on the Service delivery side of the business, championing customer outcomes through project delivery and support functions to deliver exceptional customer experiences.
When he’s not in the office, you can find him on the ski slopes or hiking in the mountains – basically outdoors somewhere.
From the start of his career spent jumping out of helicopters as a Rescue Swimmer in the United States Navy, J. Scott has a long history of leadership, servanthood, and bearing witness to the transformative power of getting things done. Since starting 120VC he's personally overseen the global transformational efforts within organizations such as DirecTV, Trader Joe's, Blizzard Entertainment, Sony Pictures, Mattel, and others. His team's unique, irreverent approach to change has generated breakthrough results and created meaningful jobs. In addition to being a successful entrepreneur, J. Scott is a devoted husband and father and author of "It's Never Just Business: It's About People," and "The Irreverent Guide to Project Management," both available on Amazon.com.