• Check your email folders including SPAM/JUNK folders
• Search your email using the event title above
• IF you believe you are not receiving ANY system emails fill out the form linked HERE

Giving clear, confident updates on problems is a critical professional skill—but one that many people find challenging. What should you say? How should you organize the information? How do you customize it for different audiences?

This presentation helps participants learn how to communicate problems effectively. Whether you’re reporting to a manager, updating a client, or informing a team, you’ll gain practical tools to help you sound clear and confident, even when the news you’re giving is less than idea

Takeaways:

• Three speaking structures for delivering clear, concise problem updates
• Tailoring the structures for different audiences
• Language that helps you frame problems constructively
• Hands-on practice with your peers in breakout rooms

About the Instructor:

Karen Schiff Karen Schiff is the founder of Well Said Coaching. Since 2017, Karen has helped hundreds of professionals, many in the tech sector, speak with greater clarity, confidence, and impact. Her clients have worked at companies such as Apple, Amazon, Google, Meta and more. They include emerging professionals, entrepreneurs, and executives. In addition to working with private clients, Karen has delivered speaking skills workshops for Google, Clover, American Institutes for Research, and the Society for Human Resource Management. She has previously conducted three speaking skills workshops for PMI Silicon Valley. Throughout her career, Karen has worked in communications in myriad ways: as a trainer, teacher, and writer in both the private and public sectors. She earned her M.A. in Organizational Psychology from Columbia University, B.S. in Speech from Northwestern University, and certification in Teaching English as a Second Language from UC Berkeley.

Online Registration

PMI Silicon Valley Members: 5.00

Non-Members: 5.00

Students & Veterans: Free (Please contact Meeting Leader for the discount code)