PM Insights - Fremont: Eliminate Service Outages with IT Operations Management

PM Insights Fremont - Eliminate Service Outages with IT Operations Management

When:   Wed Mar 7 2018 6:00pm-8:00pm
Where:  NOTE NEW LOCATION!! 39355 California Ave., Suite 300, Fremont, CA 94538
Last Date for On-line Registration is 3/2
(Registration link is now located at the bottom of form)

Many IT organizations still handle major incidents and other operational activities in a manual and inefficient manner - a waste of time and resources that pigeonholes IT operations as simply a cost center.


  • ServiceNow IT Operations Management (ITOM) applications can help transform IT operations to generate value with applications including Event Management, Service Mapping and Orchestration.

  • ITOM lets you pinpoint service disruptions before they occur, bypass the human element and take remedial action automatically to eliminate service outages.

  • ITOM serves as the foundation for event detection, processing and remediation resulting in higher service availability while reducing support costs.
About the Instructor:

sp JoeCorpionJoe Corpion is ITIL certified, Director, IT Operations at ServiceNow. He has more than 20 years of experience with IT Operations that includes Data Center Management, NOC/SRT, Helpdesk, Desktop Support and ITSM applications Incident/Problem/Change Management






Meeting Leader:  Anju Saksena

Contact Meeting Leader 


PDU Info:     1.5 - Category A

PDU claiming instructions  


Program Agenda:

6:00 PM - Sign In and Networking

6:30-7:45 PM - Featured Speaker

7:45-8:00 PM: Q&A and Raffle

8:00 PM - Meeting Adjourn

Food: Complimentary snacks and non-alcoholic beverages


Online Registration

PMI Silicon Valley Members: $10

Non-Members: $20

Full-time Student: $5 (online only; contact Meeting Leader for the discount code. Please bring Student ID card to the event)

Veterans: Free (online only; contact Meeting Leader for the discount code. Please bring appropriate ID card to the event)

At-the-Door Registration

A limited number of registrations can be accepted at the door on a first-come, first-served basis. Once this limit has been reached, the event will be closed to additional attendees.

PMI Silicon Valley Members: $20

Non-Members: $30

(Only Check or Cash accepted; make checks payable to "PMI Silicon Valley")

Cancellation Policy

This event is a professional society meeting, held for the benefit of its members. The Plan Ahead registration fee paid is based on the registrant's ability to commit to attendance, ahead of time. The Plan Ahead registration fee will not be refunded for any reason, other than event cancellation, after normal business hours (5:00 PM, Pacific) on the registration deadline day. The PMI - Silicon Valley Chapter reserves the right to make last minute changes to program content and speakers, as circumstances dictate.

Click here for refund Request

Event Properties

Event Date 03-07-2018
Event End Date 03-07-2018
Registration Start Date 01-03-2018
Cut off date 03-02-2018
Individual Price Member $10 / Non-Member $20
We are no longer accepting registration for this event