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Career Development Workshop: Toolkit of Soft Skills for The Complete Project Manager
Saturday 08 June 2013, 08:00am - 05:00pm
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Event Registration

08 June 2013 8:00am - 5:00pm
The Office of Silicon Valley
955 Benecia Avenue,
Sunnyvale, CA 94085


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Toolkit of Soft Skills for The Complete Project Manager 


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Last date for On-line Registration:

Early Bird - 05/24/2013

Regular - 06/05/2013



The Challenge

Are you seeking the missing ingredients to move from good to great? To bridge the gap between strategy and execution? Are you looking for the next generation of skills, mindsets, and processes to transform your performance as a project manager, team member or sponsor? Are you ready to transform yourself…and then your organization?


The Solution


The Complete Project Manager learns how to integrate key people, team, business, technical, and organizational skills. You develop the leadership, learning, means, and motivation (L2M2) to advance both personally and professionally.


This session shares experiences, attitudes, examples, stories, and passion that motivate action. Pay particular attention to specific soft skills via the story-telling approach, combined with a toolkit of assessments, checklists, and action plans. Case studies and practice sessions help participants learn from each other and immediately apply practices up, across, and down the organization, especially in politically charged situations. 

Fill up your toolkit to integrate knowledge and skills that make the difference in achieving optimized outcomes, increased satisfaction, and bottom-line results. The experienced presenter employs a storytelling approach to demonstrate what, why, and how of applying soft project management skills in areas of leadership, stakeholder management, humor, organization, environment, negotiations, politics, sales, and above all else—attitude. Organic metaphors illustrate memorable, action oriented concepts, based on real experiences, leading to immediately applicable action steps.

Who should attend 


Project managers with experience in the field, who have questions about managing projects with limited budgets, resources, or time; who are willing to give and receive feedback about experiences and learn from others; team members, advanced project managers; program and portfolio managers, and project sponsors who are challenged to communicate and negotiate with stakeholders and build effective teams, even in global economies.


This course is ideal for professionals who are ready to integrate soft and hard skills to manage and achieve more from project based work. It is also helpful for consultants who want to broaden their scope in consulting engagements. And it should be of interest for executives looking to highlight skills and attitudes to look for and develop among their staff.




While there are no prerequisites, this course is targeted at experienced project managers. You’ve been there…experienced the problems of developing a project-based organization—looking for everything you wish you’d learned when beginning your career


Course Outline


  • Leadership/Management skills
      • Introduction
      • Defining a multi-level set of competencies
      • Leading vs. managing
      • Conducting stakeholder analysis
      • Motivating self and others
      • Example: dealing with stakeholders, especially difficult ones
  • Personal skills
      • Changing attitude
      • Using humor
      • Assessing aptitude
      • Applying passion, persistence, and patience
      • Identifying influence skills
      • Dealing with chaos--the role of purpose and networking
      • Powering up your interaction quotient - conversations and dialogue
      • Example: identifying frames of reference for team development
  • Negotiating skills
      • Building awareness - doing it everyday
      • Adopting principled style
      • Applying 10 rules of negotiating
      • Role-playing win-win scenarios
      • Example: negotiating project objectives with sponsor
  • Political skills
      • Understanding power and politics
      • Developing a Political Plan
      • Speaking truth to power
      • Navigating through political minefields
      • Example: creating a project office
  • Sales skills
      • The sales process
      • Features, benefits, advantages
      • Dealing with objections
      • Getting closure
      • Example: selling project plan to key stakeholders
  • Summary
      • Mapping Leadership, Learning, Means, & Motivation
      • Preparing to take action
      • Wrap-up


Learning Objectives


  • Change or update thinking about the necessary skills to enhance on the job performance, based on real descriptions from job requirements, self-assessment tools, and discussions about what others are doing to achieve greater success
  • Apply different approaches to leading and managing projects, based on sharing examples, leading practices, and case studies
  • Recognize what needs to be done to achieve better results and how to do it, based on success stories shared by others
  • Identify concepts, tools and techniques to develop your project or program professional career, based on proven practices gleamed from other practitioners
  • Integrate knowledge from multiple disciplines that are requisite for a complete approach to project, program, and portfolio management, based on sharing why, what, and how to apply them


Why should I participate in this workshop? 

While many professionals develop their craft through advanced education and on the job experiences, there comes a time when an enhanced skill set and a new perspective about working with people is necessary in order to advance to the next level of performance. How do you move beyond this plateau? This workshop provides a thorough, holistic approach to open eyes, minds, and doors, so that changed thinking can be applied immediately to each organizational environment.


Step through the means to adopt, adapt, and apply a more complete approach to leading and managing people, leading to more consistent, timely, and quality results. This winning approach becomes possible because project managers apply necessary leadership, influence, sales, and negotiating skills that had previously been overlooked or under applied. Practice sessions promote conscious application of these skills—including the art of story-telling—and enable project managers to get recognized for achieving business outcomes that had heretofore eluded them. This set of increased competencies leads to greater levels of personal satisfaction and professional advancement.




As a firm believer in action learning and sharing experiences, his insights and style “bring the concepts from way up there, to right down here, equip you with the tools, and empower you to act.” PMI SeminarsWorld attendee

“This was the greatest course I have ever taken, the one I learned the most from, enjoyed the most, and that imparted knowledge that I will truly retain. I thank you Mr. Randall Englund for skillfully leading us throughout this great learning experience.” UC online course participant


"I had the great opportunity to work with Randy on the PMI NorCal Symposium held at Stanford and I found a colleague for life. Randy led the planning of the themes and speakers, and MC'd the entire event with his easy going style and flair. His expertise in project/program management and PMOs are unparalleled, and I can't wait to work with him again!"  Suzanne Dresser

About the Speaker:



Randy Englund, MBA, BSEE, shares many years of experience, as a senior project manager and practitioner for 22 years at Hewlett-Packard Company, 10 years at General Electric, and now as executive consultant for the Englund Project Management Consultancy ( Whether teaching university courses or PMI seminars, he delights in creating memorable experiences, using multimedia, interactive discussions, and a CompleteProjectManagersystems approach to organizational learning. These derive from work in a corporate Project Management Initiative at HP, whose purpose as a project office was to lead the continuous improvement of project management across the company, and from leading workshops world-wide and consulting with
product developers on cross-organizational projects. Randy co-authored the best-selling business/management books: Creating an Environment for Successful Projects, Creating the Project Office, Project Sponsorship, The Complete Project Manager, and The Complete Project Manager’s Toolkit.

Program Agenda:


08:00 AM - Sign In and Networking
08:30 AM - Workshop Begins
12:00 PM - Lunch Break
01:00 PM - Workshop Resumes
05:00 PM - Adjourn


On-line Registration

Early Bird:

PMISV member $100
Non-PMISV member $120
Regular Price:
PMISV member $120
Non-PMISV member $140


At-the-Door Registration:

A maximum of 30 attendees are allowed to attend this class. If the maximum limit of 30 has NOT been reached, then we will accept walk-in registrations on a first come, first served basis. Once this limit has been reached, the event will be closed to additional attendees.

PMISV member $140
Non-PMISV member $160

(Only Check or Cash accepted)

Checks payable to "PMI Silicon Valley"

PDU Info:

7.0 - Category A
Click here for PDU claiming instructions


Continental Breakfast, Coffee and Lunch will be provided.


Name:   Anu Mahendran, PMP

Email: Contact Event Host

Cancellation Policy:

This event is a professional society meeting, held for the benefit of its members. The Plan Ahead registration fee paid is based on the registrant's ability to commit to attendance, ahead of time. The Plan Ahead registration fee will not be refunded for any reason, other than event cancellation, after normal business hours (5:00 PM, Pacific) on the registration deadline day. The PMI - Silicon Valley Chapter reserves the right to make last minute changes to program content and speakers, as circumstances dictate.

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